EXPAND YOUR COMMUNICATION BOUNDARIES WITH CLIENTS
Provide useful information, answer questions, and encourage users to make purchases.
Quickly and efficiently send important messages to users while creating a more personalized and interactive interaction.

INCREASE BRAND AWARENESS
Inform customers about promotions and discounts, bonuses, notify them of important changes in the store’s operations and unique offers.
ATTRACT CUSTOMERS
Encourage people to buy your product or service, visit the website or your physical store.
BUILD RELATIONSHIPS
Respond promptly to potential clients coming from ads and increase conversions.
Do not miss a single dialogue with potential clients on Instagram.
LISTEN TO YOUR AUDIENCE
Regularly gather and analyze feedback from users. This will help improve the quality of messages and better understand needs and expectations.
PERSONALIZE MESSAGES
Use available data about customers in your correspondence: name, gender, preferences, recent purchases, favorite brands. This will help make more relevant offers and establish more effective communication.
MOTIVATE CUSTOMERS
Encourage people to buy your product or service, visit the website or physical store.
USE CLIENT CARD
The client card allows you to store all necessary information about the client in one place. This simplifies access to data and ensures its relevance and accuracy.


Up to 60,000 messages
575BYN / month
From 60,000 messages
Individual
rateыз>
Prices are excluding VAT (20%)
Sales
in one touch
Communication on Instagram is also great for collecting feedback from customers and gaining ideas for improving products or services. Active communication with the audience helps better understand their needs and expectations. Do not miss opportunities to communicate with your audience on Instagram alongside other channels in S-CHAT! This is not only a way to strengthen relationships with customers but also to increase your business's effectiveness.


INSTAGRAM IN S-CHAT
Correspondence with clients in Instagram Direct is an important tool for increasing sales and improving customer interaction. However, many companies face the problem of lost messages, especially during high request volumes. This can lead to customer dissatisfaction and missed opportunities. Connecting Instagram to S-Chat solves this issue and provides a range of additional benefits.
Centralized message management
S-Chat allows you to integrate all messages from Instagram Direct into a single platform where they can be effectively organized and processed.
Filtering and searching
S-Chat offers tools for automatic sorting and searching of messages, helping managers quickly find and process important requests.
Conversation history
All messages are saved and organized, allowing you to easily track the history of interactions with each client. This reduces the risk of missing important messages and simplifies communication management.
Load reduction
Integrating Instagram into S-Chat will help distribute the manager's workload since all additional communication channels will be in one window. Convenience of use.
Multimedia
Send and receive videos and images. This will make correspondence more informative and attractive to clients.
Instant notifications
S-Chat notifies managers when someone creates a story mentioning the account, allowing for quick responses to user content.
Connecting Instagram to S-Chat solves the problem of lost messages and significantly improves the customer interaction process. It ensures more effective message management, a personalized approach to each client, and increased satisfaction.

Frequently
asked
questions
- Register in the SMS.BY personal account.
- Link your Instagram account to your personal account.
- Top up the balance.
No. You can correspond individually with users who have messaged your account, along with other channels in S-chat.
No, when sending mass Instagram newsletters, you only pay for the cost of messages.
Yes, of course. You can send images.
In one Instagram message, you can use up to 2200 characters, regardless of using Cyrillic or Latin characters.
Of course. You can also use a link shortener to save characters and the "link tracking" feature to track clicks.
In an Instagram message, you can add emojis and images.
Invite us to the tender
If you want to contact the company's representatives directly,
write to the email sms@sms.by
call the number
+375 29 895 55 57
or fill out the feedback form, and our manager will contact you