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Sell more
with the official
VIBER-channel

Inform clients and increase your sales in just a few clicks

190+

countries

uses Viber

70+

million

interactions every hour

35+

minutes

average daily stay duration

30+

messages

each user sends daily

Viber channel for business

Global coverage

Stay in touch with clients from all over the world by providing them with relevant information and special offers

Increase in sales

The open rate of messages in Viber is significantly higher than in other communication channels, which stimulates purchasing activity and increases sales

Increased brand loyalty

Make your customers truly loyal by offering exclusive bonuses and regularly sending them important brand news

Receiving feedback

Interact with clients through Viber 2 way to get valuable feedback and opinions. This will help improve product quality and enhance customer service

We give 1 month
without subscription fee *

* Available only for customers using Viber - channel for the first time. Payment is made only for sent messages.

Stimulate sales
with Viber-mailing
triangle What will your message be in the Viber mailing?
attraction
triangle What will your Viber channel look like?
briefcase

The Viber business channel will have a unique VIBER ID, as well as an icon and company description

cubes

Company description - 10 to 400 characters and contains text

chat

Fast and reliable statuses: 'Sent', 'Delivered', 'Read'

bulb

The Viber channel supports sending either only promotional or only service traffic

triangle 2 types of Viber channels available
one_way

Viber 1 way

Business channel without the ability to receive feedback from clients. Allows sending messages with images, links, and emojis

two_way

Viber 2 way

Business channel with a chat in the user account, which allows receiving instant messages from the Viber mailing audience. It enables communication with clients, answering questions, and offering services

Viber is suitable for any type of business

Cover all user interaction scenarios in the Viber messaging format

Pricing

Up to 60,000 messages

575

BYN / month

Included 41 071 service message message *

*if the limit is exceeded - 0,014 BYN / message

или

Included 14 375 advertising messages *

*if the limit is exceeded - 0,04 BYN / message

From 60,000 messages

Individual

rate

Prices are excluding VAT (20%)

Apply for Viber ID

Viber ID is a unique identifier used when registering an official business channel. When using Viber ID, the recipient will see the company name, website, brand name, etc., instead of the sender's number.

Cascade mailings for business

A cascade mailing (notification chain) is the sequential sending of the same message through different channels. A cascade mailing is perfect for any type of business and covers almost all tasks: informing, attracting, gathering feedback

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Try popular business channels
telegram vk sms instagram chat

Frequently
asked
questions

  1. Register in the SMS.BY personal account.
  2. Pay the subscription fee and apply for Viber ID registration.
  3. Upload the recipient list: clients, subscribers, or contacts from the database. Ensure you have permission to send SMS mailings to each recipient.
  4. Think through the message text – it should be brief, informative, and attractive.
  5. Choose the sending time.
  6. Send a test Viber message to ensure its correctness and absence of errors.
  7. Send the mailing. After successful testing, send your first Viber mailing to all recipients.

Viber ID is a unique identifier linked to each Viber business channel. Most often, Viber ID represents the name of the company or brand.

Viber ID can be written in both Latin and Cyrillic. Additionally, you can add characters: “-”, “.”, “_”.

A company can have only one Viber ID directly linked to a specific Viber channel.

Submit an application in the SMS.BY account or contact support.

Registration takes 3-4 business days.

Yes, the Viber channel for business has a monthly subscription fee (more details can be found here).

No, messages included in the subscription fee do not accumulate and expire on the 1st of the next month.

Yes, the Viber channel can be paused no more than 3 times a year. Unpausing the channel takes about 1 business day and is possible only if the subscription fee for the target month is paid.

Viber 1 way is a business channel that allows sending a standard message with a picture, link, and emojis without feedback. Viber 2 way is a channel with the ability to exchange messages with clients.

The text of one message can use up to 1000 characters, regardless of whether Cyrillic or Latin characters are used.

You can add emojis, an image, and a link button to a Viber message.

No. Viber mailing is available only to legal entities and individual entrepreneurs.

Invite us to the tender

If you want to contact the company's representatives directly,
write to the email sms@sms.by call the number +375 29 895 55 57 or fill out the feedback form, and our manager will contact you